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Help center – Security :
Will my personal data be safe ?
We are committed to the protection of your personal data provided during registration. Your data will not be provided to any third party for commercial use. Your data are archived in our secure database on our servers.
About my connection link ?
For security reasons, we remind you that you should never communicate your url to access the interface.
About my credentials ?
Keep your login information in a place safe and think to change your password regularly.
About my first connection ?
Following your registration and when you first login, by security measure you must modify your password initially generated automatically. Please choose a secure password: use lowercase and capital letters, the password must contain at least 6 characters, use at least one digit, do not use same as your nickname password.
What should I do if I have forgotten my password ?
Please click on the link “Password / Username lost?” located on the interface login page and follow the instructions. We will send you a new password that you can change as soon as you will be connected in the “My account” section.
How to change my password ?
From your personal information ‘My account’, simply click on “change password”. Remember to change it regularly. For safety reasons a notification will be sent when each change of password.
About incorrect password ?
In case of multiple password errors, the account will be automatically blocked for security measures. In order to unlock your account you will need to contact support mandatory with the email registered to your account. We reserve the right to ask you the answer to your security question or request any other evidence in order to prove your identity.