Terms and conditions (Last update: 01-07-2021)
1.1 The present conditions govern the use of our various services and our website easysportbet.co.uk operated by Gymaster N.V. (also mentioned as "the Operator", "the Company" or "we") registered and regulated in Curacao, under license 8048 / JAZ2015-046.
1.2 These terms and conditions are also available in French and Spanish, however in case of doubt or conflict between these different versions, the English version will be decisive to resolve any conflicts.
1.3 Through the registration form, you certify that you have read and accepted the following terms and conditions regarding the use of your Easysportbet account and all the services offered by "the Operator".
1.4 These conditions cease to exist and apply if one of the parties ceases to exist.
1.5 Easysportbet reserves the right to modify and update these terms and conditions at any time. Such changes will be binding and will take effect as soon as you read them on your next login. You agree that it is your responsibility to know the general conditions in force.
2.1 It is the responsibility of the user to be aware of the rules applied to all bets and depending on the platform used, the rules for the same bet may vary from one platform to another and are explained on each platform.
2.2 The services offered by the Operator are only an intermediary between the user and our various providers. All the conditions for cancellation or refund of bets are those indicated on the various platforms. In addition, we may have to modify bets or odds according to the results returned by our providers (example: "Reduction factor" on horse racing, bets partially paid / refunded, etc.).
2.3 Regardless of the platform used, the opening and suspension of betting markets are managed by our "Provider", we have no control on this matter, and you must consider that all our "Providers" reserve the right to suspend any market at any time in their sole discretion, even when a market has been planned to be offered "Inplay". In such a situation, no refund can be made for any confirmed bets, from both parties (our "Providers" and Easysportbet).
2.4 No refund of bets will be processed by the operator due to platforms being unavailable or out of order, or due to any misuse by the user.
2.5 Regardless of the platform used, once a bet is validated and matched in your current betting history, you cannot request cancellation.
2.6 All information in the deposit and withdrawal sections of your Easysportbet account are part of our specific terms and conditions.
2.7 Without limiting the scope of the other sections of these terms and conditions, you agree that we are in no way responsible, for unintentional acts or beyond our control, for any direct or indirect loss or loss of income, especially when it is caused by:
- any delay or interruption of services
- any loss of data related to a communication or network interruption
- any accidental transmission of a virus or other harmful attacks
- any unauthorized or abusive use of your accounts
- or any other case of force majeure.
3.1 Our services are strictly prohibited to players under 18 years old.
3.2 The Player may make use of the Easysportbet Services strictly in his/her personal non professional capacity, on his/her own behalf and expressly not on the behalf of any other person or company. The Player may only make use of the Services for recreation and entertainment purposes, in accordance with these Terms and Conditions, together with all applicable laws, rules, and regulations. Any use of the Services by a corporate player or for commercial purposes is prohibited. Upon the suspicion of any use of the Services in breach of this article, the Operator reserves the right to change or terminate any bonus offer, cancel any winnings and close the Player Accounts involved.
3.3 The identification process is mandatory in order to be able to use all the services offered by the "Operator" without any restrictions. All users agree to provide valid documents to verify their account.
3.4 We cannot provide any advice about the legality of internet gambling in your country of residence, nor can we accept any responsibility for any punishment imposed by the competent public authority as a result of “use considered illegal” by the application of the regulations of your country. It is the responsibility of the user to ensure that he is using our services in accordance with the laws in force in his country of residence.
3.5 Your accounts (Easysportbet and all platforms’ accounts) are personal. You must not share your login and password, nor can you share the URL links of the various platforms. It is your responsibility to keep this information confidential, you will be fully responsible for any misuse or intentional disclosure or not of your login access to a third party.
3.6 Users acknowledge that all times mentioned by default on their Easysportbet and other platforms account are GMT-0 time zone.
3.7 A monthly administration fee of 7.00 EUR will be applied to all accounts (Easysportbet and other platforms) with an available balance, that have been inactive for more than 3 months. Your balance will never be negative due to administrative fees.
3.8 We recommend you use FireFox or Google Chrome: these two browsers are the most adapted to our services and will allow you to enjoy a better gaming experience.
4.1 All conditions specific to Betkeen are explained on Betkeen platform and are to be read and accepted on your first login.
4.2 Betkeen service and all information regarding Betkeen are only accessible to verified users.
4.3 The commissions of the various platforms are indicated on the commission page.
4.4 All terms and conditions regarding bets validated at 3ET are those presented on 3ET platform.
5.1 You are only allowed to have one Easysportbet account. We reserve the right to close all multiple accounts under the same name, or attributable to the same person. In order to prevent amongst other things collusion and money laundering, the use of multiple accounts by a Player is strictly prohibited. Upon the suspicion of the multiple registration by a Player or by Players acting in collusion or as a syndicate, the set-up of fictitious accounts or the use of front men, the Operator reserves the right to change or terminate any bonus offer, cancel any winnings and close accounts of the Player(s).
5.2 The Operator reserves the right to close any accounts (Easysportbet and all platforms’ accounts) in its sole discretion. In such a situation, we will proceed to the immediate transfer of your balance. We also reserve the right to refuse the activation of certain services without notice.
5.3 Any fraudulent use of our various services will result in the immediate closing of your account(s) and the cancellation of the winnings obtained on the various platforms used.
5.4 The Operator may cancel bets at any time, in the event of an obvious hardware error or suspicion of fraud.
5.5 The Operator reserves the right to stop providing certain betting services, temporarily or permanently, at any time and without notice.
5.6 Our support is only available in English, French and Spanish.
6.1 All transactions must be made in EUR. All amounts received in a different currency will be converted automatically to the exchange rate of the payment method used.
6.2 Deposit / withdrawal fees, limits and other specific conditions are explained by logging into your Easysportbet account. However, the maximum amount the player is allowed to deposit per day/24 hours is EUR 10'000. Any deposits above said maximum amount may be cancelled and returned.
6.3 We reserve the right to charge up to 2.5% additional fees on your deposits and withdrawals for any abusive or unnecessary transaction (e.g., a withdrawal followed by another immediate deposit), or if the commission generated from the deposit is less than 1.5% of the deposit.
6.4 The Player declares with each deposit that the deposited funds rightfully belong to the Player and that these funds have not been obtained or are derived from any illegal means. The Company retains the right to request additional source of funds based on a case-by-case basis.
6.5 The e-wallet accounts used for withdrawals must be identical to those used for deposits. A withdrawal method may be used only if you have already made at least one deposit with the same method.
6.6 All transfer requests between our different services are processed manually by our agents (unless stated otherwise) and will be done only during support hours (Monday to Sunday 10:00 - 22:00 GMT-0), no compensation due to delayed transfers will be granted. The withdrawal times indicated in your Easysportbet account are indicative only, no compensation for delayed payments will be granted.
6.7 All withdrawals must be done through the same payment method and payment details. If you have deposited more than you have withdrawn with a payment method, you will have a positive net deposit.
6.8 The operator may reject a withdrawal request if the suspicion arises that funds are being withdrawn for any fraudulent or money laundering reasons, pending the investigation thereto.
6.9 It is necessary and mandatory to verify your Easysportbet account (KYC procedure indicated by logging into your Easysportbet account) before requesting a withdrawal.
6.10 The Player agrees that all deposits/withdrawals made to/from his/her Player Account,
are transferred to/from bank account/s, debit/credit card/s, wallet or any other payment
options available in the Player's country, which belong solely to the Player and are in the
It is prohibited to make any withdrawal from a Player Account, bank account/s, debit/credit card/s, wallet or any other payment options which do not belong (solely) to the Player. This is in order to prevent that the operator transfers funds to persons who have not been duly identified by the operator, in accordance with anti-money laundering policies and regulations.
6.11 Any negative balance on any of your accounts (e.g. due to re-settled bets) will be owed and payable to Easysportbet. Your accounts will remain active, but you will not be able to place bets, as long as the amounts owed to Easysportbet are not be paid in full.
6.12 Seen the fact that an account is personal to that specific Player, whereby the Player has
been identified, and that also the method of payments of any winnings is connected to the
Player itself, in order to avoid possible money laundering, terrorist financing or other crimes,
Player may not assign, sublicense or otherwise transfer or encumber in any manner
whatsoever any of his/her rights or obligations under the Terms and Conditions.
In case the Player encumbers any of his/her rights under the Terms and Conditions, the player shall forfeit all his/her rights under the Terms and Conditions towards the Operator.
In case by law, or by decision of a court the transfer of rights and/or obligations of the Player is deemed legal, all withdrawals shall be done through the same payment method and payment details chosen by the Player when placing a deposit, to ensure compliance with anti-money laundering policies and regulation.
7.1 We are committed to protect your personal data provided during registration and all the documents you provide us. Your data will not be shared to any third party for commercial use. Your data is securely stored in our servers.
7.2 We may disclose your personal information only if required to do so by law, or if we suspect you of fraudulent practice (to payment fraud, money laundering).
8.1 If any dispute arises out of the agreement governed by these terms and conditions, a
representative of the director of the Operator, will, within fourteen (14) workings days of a
written request from the Player to the Operator or when the director of the Operator has
been made aware of such a written request (should a representative of the director of the Operator not be/have been directly addressed)
enter into good faith conversations in effort to resolve the dispute.
If the dispute is not wholly resolved after the abovementioned conversations, the parties agree to enter into mediation in good faith to settle such a dispute and will do so in accordance with the ADR rules/procedures.
Unless otherwise agreed between the parties, within fourteen (14) working days of the aforementioned agreement to enter into mediation, the mediator will be nominated by the director of the Operator. To initiate the mediation a party must give notice in writing to the other party to the dispute, referring the dispute to mediation (the "ADR Notice").
No party may commence any court proceedings/arbitration in relation to the dispute arising out of the agreement governed by these terms and conditions until it has attempted to settle the dispute by mediation and either the mediation has terminated, or the other party has failed to participate in the mediation, provided that the right to issue proceedings is not prejudiced by a delay.
Easysportbet makes every effort so that players using our services can enjoy a pleasant game experience. We know that some players have problems in order to control their activity of games. If you are concerned with gambling-related problems do not hesitate to follow the following advice :
- Contact the association gambling therapy specialized in association and supports people affected by compulsive gaming.
- Contact us to suspend your Easysportbet account for a determined or undefined period.
- You can easily see the history of your gaming and your transactions from your account easysportbet in order to keep a certain control.
- Registration is strictly prohibited to persons under 18 years.
- The game must remain an activity of entertainment and not as an additional income source.
- Adjust your stakes and bet reasonably.
- Only play money that you can afford to spend.
- Do not not allow the game interfering in your family life or social community, or in your day-to-day responsibilities.
- Never attempt to recover your losses by betting in irrational way.